Information We Collect

Depending on how you use the site, we may collect:

• Your name, email address, phone number, and repair request details when you submit the repair form.
• Your cart contents and product selections while you shop.
• Order-related details returned to us by Stripe, such as your email address, name, phone number, shipping details, Stripe session ID, and payment intent ID.
• Technical information typically provided by browsers and servers, such as IP address, browser type, device type, referring pages, and timestamps.
• Browser-side storage used to keep your cart and cached site files available on your device.

How We Use Information

• To provide the website, shopping cart, checkout flow, repair booking, and customer support.
• To process purchases, confirm orders, fulfill shipments, and manage service requests.
• To send transactional emails and service communications related to orders, repairs, and support.
• To maintain records, prevent misuse, troubleshoot issues, and improve site performance.
• To comply with legal, accounting, tax, and operational obligations.

Payments

Online payments are processed through Stripe Checkout. We do not store full payment card numbers or card security codes on the public site. When you complete checkout, Stripe may provide us with limited order and customer details needed to confirm and fulfill your purchase.

Stripe handles payment information under its own terms and privacy practices.

Cookies, Local Storage, and Tracking

• We currently use browser localStorage to remember cart contents on your device.
• We use a service worker and browser cache to improve loading speed and basic site performance.
• We do not currently use third-party advertising pixels or analytics scripts on the public site codebase we operate today.
• Our site does not currently respond to browser Do Not Track signals.

How We Share Information

• With payment providers such as Stripe to process transactions.
• With service providers that help us host the site, send email, maintain systems, and operate our business.
• With shipping, fulfillment, repair, insurance, or supplier partners when needed to complete your purchase or service request.
• When required by law, legal process, or to protect rights, safety, and the integrity of our services.

We do not sell personal information for money.

Retention

We keep information for as long as reasonably necessary for order fulfillment, repair scheduling, customer support, recordkeeping, fraud prevention, and legal compliance. Information stored in your browser, such as cart contents, remains there until it is removed by site actions or cleared from your browser.

Your Choices

• You can stop using the cart feature at any time and clear local browser storage from your browser settings.
• You may contact us to request access, correction, or deletion of information we maintain about you, subject to legal and operational limits.
• Depending on where you live, you may have additional privacy rights under applicable state law.

Security

We use reasonable administrative, technical, and operational measures to protect information we keep. No website, network, or transmission method is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our public site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 through the public website.

Third-Party Links

Our site may link to third-party services or websites. Their privacy practices are governed by their own policies, not this one.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date on this page.